Key Tasks/Duties

Customer Service/Receptionist Position

Looking for an English and Polish-speaking individual for a full or part-time customer service position in the reception area of a tax/insurance/financial services office in Des Plaines. The applicant will be expected to support our other staff with phone duties, scheduling appointments, and data entry in addition to greeting/directing visitors, collecting customer payments, and maintaining the work area. Experience in a customer service/professional setting is preferred but not necessary.


Minimum Qualifications

  • Must be bilingual in Polish and English

  • Proficient in Microsoft Office suite of software

  • Authorization to work in the United States


Competencies

  • Must be well organized with attention to detail

  • Must be able to work with multiple clients and projects simultaneously

  • Positive attitude and great communication skills

  • Customer focused

  • Initiative to learn and understand the business


Additional Information

  • Employees are eligible to participate in our group health insurance plan

  • 401k matching available

  • Starting pay is hourly

  • Office hours are Monday - Friday 9AM to 6PM with shifts available on Saturdays.

  • Full or Part-time